Frequently Asked Questions

Last updated: October 2025

What is Sheetzer?

Sheetzer is an online image-to-vector converter that transforms JPG, PNG and WEBP photos into production-ready SVG, DXF, PNG and PDF files optimized for laser cutters and CNC machines.

Is Sheetzer free to use?

Currently the website offers free conversions for guests for a limited time. We may offer additional paid plans or tokens for higher-volume/priority processing in the future.

Which file formats can I upload?

You can upload common image formats such as JPG, PNG, BMP and WEBP. The output formats include SVG and DXF (vector), plus PNG/PDF for raster output.

How long are my uploaded files stored?

Uploaded files are processed automatically and removed shortly after the conversion job finishes (default: within 24 hours). We do not keep your images longer than necessary.

Do you view or share my images?

No. Files are processed automatically by our system. We do not inspect or use your images for profiling or advertising. We may access files only if you explicitly provide them for troubleshooting or support.

Why do results sometimes differ from the original photo?

Converting raster images to vector involves simplifying shapes and paths for laser/CNC suitability. Pre-cleaning your image (contrast, removing background noise) usually improves vector quality.

How can I download my converted files?

After conversion a download link appears on the same page. For SVG downloads we provide a direct file; for PNG output you can download the rasterized preview. Logged-in users may have access to an account download area (if enabled).

Can I use the generated files commercially?

Yes — you retain ownership of your uploads and may use generated outputs for personal or commercial projects, unless otherwise restricted by the original image's licensing.

I found a bug or want to give feedback — how do I contact you?

Please email us at support@sheetzer.net. We appreciate bug reports, examples, and suggestions.

If your question isn't listed, contact support: support@sheetzer.net